About us
One platform that runs home care end to end, and keeps the record to prove it.
CareKindle is a small team building one platform that runs a home-care agency end to end: scheduling, visits, billing, payroll, and the records that prove every shift. This is who we are and why we build it the way we do.
Our story
Why we build this
Home-care agencies were running the most important work of the day across a spreadsheet, a group chat, and a paper binder, then spending their evenings reconciling all three. The care was excellent. The tooling was not.
So we set out to put the whole operation in one place, where a single verified visit drives the timesheet, the invoice, and the audit trail. No retyping, no second system, nothing kept off the record.
Principles
What we stand for
A few principles hold across every feature we ship, in any care setting.
For exactly how we handle data (encryption, isolation, our sub-processors and their regions), see the security page, which is the canonical source and states only what we can stand behind today.
See the security pageOne platform, end to end
A single verified visit drives the timesheet, the invoice, and the audit trail. No retyping, no second system, nothing kept off the record.
Truthful by default
We can’t show you logos yet, so we show you the product and the log. If we can’t stand behind a claim today, we don’t make it.
Privacy as a build-time invariant
Our practices are aligned with the health-privacy laws that apply to your agency: PHIPA and PIPEDA in Canada. Because these are laws, not certifications, we say “aligned”, never “certified”.
Bilingual and jurisdiction-aware
Any home-care agency can run CareKindle, in English or French end to end, wherever it operates. We’re a Canadian team, so the Canadian essentials are in the box: itemized GST/HST, claim packs for any insurer or funder you bill, from ICBC to Manulife, and payments recorded however they arrive, Interac e-Transfer included. The same billing carries VAT, state sales tax, or a rate you set yourself for agencies outside Canada.
Safeguards by default
How we build
Compliance is a build-time invariant, not an afterthought. Every feature we ship carries the same safeguards by default.
- Every sensitive action writes a tamper-evident audit row.
- Every chart open is logged.
- Each agency’s data is isolated from every other.
- Health information is encrypted in transit and kept out of application logs.
See the product the way we built it.
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