Guides
Learn how to get the most out of CareKindle
Practical, step-by-step guides that walk you through each job, from scheduling visits to running caregiver payroll.
Electronic visit verification (EVV) for home care
EVV confirms that the right caregiver reached the right client, at the right time and place. CareKindle captures that proof at the door and turns it into a live board your office can act on.
Read guideBuilding conflict-free home-care schedules
A clean schedule is the difference between a calm Monday and a morning of phone calls. Here is how to build recurring care, fill the gaps, and catch conflicts before they reach a caregiver or a client.
Read guideBilling home care: invoices, taxes & payments
Raise invoices with GST/HST based on the client’s province, charge a late cancellation without paying the caregiver, and reconcile Interac payments. Built-in safeguards stop $0 invoices, taxable invoices with no province on file, and the same period billed twice.
Read guideRunning payroll from verified visits
Every visit your caregivers clock in and out of becomes a line on a timesheet. CareKindle carries those verified hours straight through to payroll, so you stop re-typing the same numbers and start paying from a single source of truth — employees and contractors alike.
Read guideKeeping caregiver credentials current
A lapsed First Aid card or an expired police check can stop a visit before it starts. CareKindle keeps each caregiver record and its expiry dates in one place so nothing slips past renewal.
Read guideGiving families visibility into care
A worried daughter three provinces away does not need a phone tree. The family portal gives the people who matter a clear, read-only window into the care you deliver, and a calm place to ask questions.
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